All lighters are shipped with empty fuel tanks due to shipping regulations imposed by the Department of Transportation.

1. What fuel is required to refill this item?

Fill the lighter with BUTANE only. Turn the lighter upside down so the bottom faces upwards and it's top rests on your work surface. Insert the grommet covered tip of the applicator into the refill valve. Press down on the bottle to disengage the refill bottle's release valve.

2. Where is this made?

This product is designed in Canada, with one of our partner international manufacturers. Take note that this product is only EXCLUSIVE for JAUNTER. Beware of fake items. We advise customers to only deal with Jaunter.

3. How long can one refill last on this item?

It actually depends on how you use it. As this item has three different settings, the length of how long you can continuously use it varies between 20 to 40 minutes.

4. My item isn’t working - what’s wrong?

 All lighters are shipped with empty fuel tanks due to shipping regulations imposed by the Department of Transportation.

Check the Turbine Torcher to see if you have correctly filled it. Press the switch until it clicks and hold it. If the lighter hisses, it is working fine. If it doesn't hiss, this means you are required to refill the lighter with butane. Please use it on a flat, even surface.. ALWAYS REFILL YOUR LIGHTER UPSIDE DOWN.

Avoid dropping the lighter. It may cause some mechanical parts to not function properly.

5. What can it be used for?

This is a great question with a multitude of uses ranging from grilling/charring meats to lighting up wood logs for your campfire and so much more!

6. What are the safety precautions?

We are NOT responsible for mishandling the product. You must be a responsible adult handling this and it is NOT recommended to be handled by or near to any children under ANY circumstances. This is NOT a toy. Furthermore, we are not responsible for any misuse and failure to comply can lead to injuries if not handled properly.

7. My Turbine Torcher has a bigger flame than usual. Is this normal?

Please check the setting of your lighter. If you think that your Turbine Torcher is not functioning normally, stop using it and contact us at support@jaunter.co